What are the risks of not cleaning and validating my email lists?
As time passes, email addresses become invalid, emails bounce back, and non-responders pile up. If you’re not careful, ISPs may see this as harmful and flag you as a spammer. A low quality email list is harmful, if left unchecked, the result can be disastrous and reflect negatively on your brand and business.
We’re considering using your service but we’re concerned about the confidentiality of our lists.
Unlike other services, at MyCleanList.com, Email Cleaning and Validation is all we do. We are not in the business of buying/selling email lists. Your continued business is extremely important to us and your email lists are strictly confidential and are not shared. We’ve been offering list-related services since 2000. During this time, we have been entrusted with over 1000 customers or more on a recurring basis, never mind the hundreds of thousands of smaller lists so far. We have probably already been exposed to at least 75% of the addresses on your list through one of our other clients. Many Fortune 1000 companies use our Cleaning and Validation Services. Our reputation in the industry and your continued business as a client is so much more valuable than what any single list could be worth to us. We would be more than happy to sign and return a nondisclosure agreement. If you would like a non disclosure agreement signed, please email it to email@example.com. You can trust us, Your data is 100% secure with us.
In what format do we need to send our data?
We accept the database in Excel, CSV, Txt formats. You need to upload your list from http://www.mycleanlist.com/upload-list/ if your file size is up to 5 MB. Otherwise please send us your file directly to firstname.lastname@example.org mentioning your order number or Invoice number or Paypal transactional ID. Please send file only after finishing the payment otherwise your file will not be considered.
How many times can I send my files?
You can send your file 1 time per order. e.g if you have ordered 100,000 email list cleaning then you can send us 5 files but submission of all 5 files should be in single submission. You can not split it to multiple submissions.
Do you clean Major ISP email IDs also like yahoo, gmail, AOL?
Yes, we do. We have MTA validating technology with gray listing technique and using the technology we clean up all the major ISP email lists. As all know Major ISP’s email verification is very much hard and they keep changing their algorithms so sometimes our system cannot verify them with 100% accuracy but the results would be satisfactory.
Can you give us any reference who are using your service?
All the clients are not using 100% genuine database and they might purchase the database and clean up the database and use for email marketing and they do not want us to reveal their any information ( neither you will want us to do so once you’re our client ). So we do not reveal their identity as per our policy.
What is Spamhaus.org, Spamcop, DNSBL, SORBS, etc.?
Those sites are Anti Spam organizations and they keep watch on the emailing to stop spamming using their spamtraps into your email lists. Majority downloaded emails list or purchased lists have spamtraps from these organizations.Also by getting complaints from such organizations, your data center may shut down your server and terminate you.
Do you scrub lists as per our requirement?
Yes, we do scrub the list as per client requirement at no additional cost. You can write down your special instruction while ordering.But we do not manage email lists. So we just clean up the lists, we do not manage any other fields on the file.
Why don’t you provide Online service I am afraid to send my list for security reasons ?
First of all Your database is 100% Secure with us. As we mentioned earlier we do not sell or rent email addresses and we remove cleaned email addresses from our system within 24 hours of delivery to the client.Second thing, We do not provide online service because we do 12 steps to clean up the email lists. All the steps are almost impossible to provide online. Another thing is we compare the list through almost 100 Million data ( Spam Traps, Honeypots, Disposable emails etc..) and if we provide such service online then it will take years to clean up the database. That’s the reason we do not provide online service.
I have Email list with multiple columns, So Do you process the list with Multiple Columns?
Yes, we do. We will return your cleaned file with additional fields, which will show the validation of particular email address. But we accept maximum 10 columns with single email data column only. Also, Emails should be in any one column as it will not be possible to process emails if they are into more than 1 column.
I ordered email list cleaning but I did not get my clean file in given time-frame.
Generally, we complete all the orders on or before time frame. If you have not received the email with your clean file please login to your account ( Click Here ) and follow the steps showing in this video.If the order is completed but somehow you did not receive the email then you can check your messages from your panel. Still, we would request you to add email@example.com to your address book so none of our emails will go to your spam box.
How many times can I send my files?
You can send your file 1 time per order. e.g if you have ordered 100,000 email list cleaning then you can send us 5 files but submission of all 5 files should be in single submission. You can not split it to multiple submissions.
You can connect with us using following ways as well!
You are paying for one time only. There is no recurring payment in any of our plan. But once you paid for any plan we start working on your order immediately and as our resources are being used in your order, we do not refund payment of order you paid for. If you have paid but you have not submitted your email list and you want us to cancel the order and refund then you can submit a support ticket within 24 hours of your payment, so we will process your refund.
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Unlike other services, at MyCleanList.com, Email Cleaning and Validation is all we do, We are not in the business of buying/selling email lists. Your continued business is extremely important to us and your email lists are strictly confidential and are not shared. We’ve been offering list-related services since 2000. During this time, we have been entrusted with over 1000 customers or more on a recurring basis, never mind the hundreds of thousands of smaller lists so far. We have probably already been exposed to at least 75% of the addresses on your list through one of our other clients. Many Fortune 1000 companies use our Cleaning and Validation Services. Our reputation in the industry and your continued business as a client is so much more valuable than what any single list could be worth to us. We would be more than happy to sign and return a nondisclosure agreement. If you would like a nondisclosure agreement signed, please email it to firstname.lastname@example.org. You can trust us, Your data is 100% secure with us.
Hotmail Verification Notices
As you know, there are lots of third party services/software that verify hotmail emails, Our service works well but verification of some small part of email addresses (we will call it “unverifiable address”) are impossible and our service mark it as “valid”. We try to verify these addresses on different verification software and services and mark it as “valid” too. so It’s issue with all verifiers.
Now more about these “unverifiable addresses”… If you will try to send email letter to “email@example.com” you will get bounce “550 Requested action not taken: mailbox unavailable” during email send process, our service will mark this email as “invalid”.
But if you try to send email to unverifiable address – your letter will be accepted and all will look like email address really exists, but you will receive bounce letter from “firstname.lastname@example.org” during next two minutes with text:
This is an automatically generated Delivery Status Notification. Delivery to the following recipients failed. email@example.com
That is why it’s an unverifiable address, we have no idea why it’s going through but some little percentage of hotmail emails are “unverifiable addresses”.
Yahoo Verification Notices
All valid emails will be marked as “ok”, all emails that do not exist will be marked as “fail”.
Some valid email addresses are disabled so during mail send you can get some bounces like this:
: host k.mx.mail.yahoo.com[220.127.116.11] said: 554 delivery error: dd Sorry your message to firstname.lastname@example.org cannot be delivered. This account has been disabled or discontinued [#102]. - mta1240.mail.ac4.yahoo.com (in reply to end of DATA command)
Research over the long term does not give any solution for detecting disable emails without a mail send.
We check other popular software and services and find that some of them do not verify yahoo at all or have the same problem.